insurance major embrace artificial intelligence
Chinese Insurance major embraces Artificial Intelligence
China's health care sector has turned to Artificial Intelligence to scale up operations in the mainland region with hopes that self learning computer programmes expand customer base by intuitively responding to a rapidly growing market. In 2015, Ping An Insurance Group launched a health care and mobile application'Good Doctor' that provides free diagnosis of select health problems and a booking suite that helps users in procuring appointments with doctors. Most of the diagnosis of ailments are conducted through photos, text or video that link the patient to the doctor via the app. "We will continue to further invest in AI next year because the technology can speed up our health services by eight times," said Wang Tao, group chairman of Good Doctor, in an interview to the South China Morning Post. Wang Tao went on to add that the'Good Doctor' app would continue to invest in self-learning technology that can identify patterns in data to assist in medical diagnosis and treatment.